Privacy policy

Last updated: June 06, 2025

This website is owned and operated by SUSHMIT KISHORE and his team, based in New Delhi, India. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when using our website and services.

1. Information we collect

We collect the following types of personal information:

• Names and Email addresses – for communication and order processing.

• Shipping addresses – to fulfil and deliver your orders.

• Payment information – We collect details necessary for processing payments securely. For Indian clients, transactions are handled via UPI and bank transfers. For international clients, payments are processed through PayPal, bank transfers, or wire transfers. We do not store sensitive payment details, and all transactions are conducted through trusted financial institutions.

• Client images – Used only during the creation of custom artwork and deleted once the artwork is completed. Any physical copies made for reference are also carefully disposed of.

2. How we collect information

We collect data through our website's built-in form, which is securely shared only with our team for record-keeping and order processing. We do not use third-party services for handling sensitive client information to ensure maximum privacy and security. Additionally, we also collect information via our official email for communication: contact@sushmitkishore.com.

3. Use of cookies

Our website uses cookies to enhance user experience, analyse website traffic, and improve services. By using our site, you agree to the use of cookies. However, users have the option to reject cookies through their browser settings if they prefer.

4. How we use your information

The information collected is used for:

• Order fulfilment – Processing and shipping your orders.

• Customer support – Assisting with inquiries and service requests.

• Personalisation – Tailoring communication and services to your needs.

• Testimonials – If clients choose to provide feedback, we may use their names and regions. Clients can request that their testimonials not be shared, and those already published can be removed upon request for privacy reasons.

5. Sharing of information

We do not share or sell personal information to third parties. However, we share necessary details (name, address, and contact information) with trusted delivery partners to ensure successful order delivery.

6. Data security & retention

We take appropriate security measures to safeguard your data. Client images are deleted after the artwork is completed, and physical references are carefully discarded. Other personal information is stored securely and is only accessible to authorised team members. Personal data collected for order fulfilment is retained for as long as necessary to comply with legal, tax, or accounting obligations.

7. International shipping compliance

We offer international shipping to all countries permitted under Indian laws while ensuring compliance with relevant shipping regulations. Customers outside India are responsible for any customs duties and import regulations applicable in their respective countries.

8. Collaborative projects

If any work is created in collaboration with another brand or business, this Privacy Policy will still apply while operating. We are committed to maintaining the privacy and security of sensitive client information throughout the collaborative process.

9. Legal compliance

We adhere to the applicable data protection laws in India and international regulations where required. Our data handling practices comply with legal standards to ensure transparency and user rights protection.

10. Use of Third-Party tools

If we use third-party tools such as analytics services (e.g., Google Analytics), we ensure that any collected data is anonymised and used solely for improving website performance and user experience.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. However, any updates will not compromise the privacy or security of information provided by previous clients. We encourage you to review this page periodically to stay informed of any changes.

12. Contact us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at: contact@sushmitkishore.com

By using our website and services, you consent to the terms outlined in this Privacy Policy.